PayGet exchanger

So I've failed again and posted this review 10 days later. In it, I'm talking about the Bitcoin impulse that happened back then.

Hello Arina,
Dear customer, we apologize for the long transfer of funds for your request. Payment for your request usually takes longer because we have to confirm the payment at the bank. Each transfer takes time. We hope for your patience and understanding. If you have any questions regarding the exchange, please contact us by email at support@payget.pro or in the chat on our website.

Hello Petr,
We apologize for the current situation, there were problems with the transfer of funds.
At the moment, the funds have been sent and your application has been processed.

I was deceived and did not receive all the money! They also refused to compensate, the information on the site and the chat is different!

I was deceived and did not receive all the money! They also refused to compensate, the information on the site and the chat is different!

Petr, Do not mislead people, the funds that were paid to you in full. Compensation is not provided in this case.

You deceived me! i haven't received the money yet.

Very rude service never work with them.

Petr, we have sent you receipts confirming the transfer of funds. At this time, we have no financial obligations to you.

Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.

Hello Stens, we confirm the fact of what happened and have already fixed this problem. To resolve the situation as soon as possible, please reply to the email sent to your email. We have provided all the necessary information as soon as possible and requested technical support from the exchange to credit funds to your wallet.

Hello Andrery, Dear customer, we are very sorry that you were unable to contact us in the chat for the details, you can contact us for the details by writing to us through your personal email.

Hello Tim,
On our website when creating an application it is stated that the transfer of funds and fixing of the rate takes place from the moment of receiving 96 confirmations in the ERC-20 network. The application can be recalculated if the rate changes by more than 0.1%. Rate fixing on the Binance exchange. The corresponding mark is also present when selecting the direction for exchange on BestChange. Therefore, the rate in your request was recalculated according to these rules. We regret that you did not pay attention to it. If you still have questions, please write us in chat or email support@payget.pro.

Hello CryptoTrader, funds for your application were paid in parts to avoid blocking by banks, as recently there have been more frequent cases of blocking payment details. To avoid such situations, we can advise you to contact the online chat before the exchange to clarify the question of the number of transactions for the application being created. If you have any additional questions, please contact us by email support@payget.pro

A *** answer from a bot that ignores all the problems. Your answer sounds like air, you send payments through a rate that is favorable to you, where there is no required volume. What blocking are you talking about? With your payments split into 4+ parts, you can only block my bank account. Go tell your fairy tales to someone else.

CryptoTrader, as we have already written earlier, in order to avoid similar situations in the future, you can clarify this information in the online chat on our website before creating an exchange request.

What are you talking about? Why should I ask for such information in the chat? You should provide all the key information yourself. This is called customer service. I should not think about your minuses, it is your task to close all the minuses and inform about your greed. This is the first time I have encountered such an attitude of the exchanger to its bread. I have never had such problems during the exchange, because it is as obvious as wet water.

CryptoTrader, we are not saying that you should write in the chat and clarify the information, but to avoid such situations you could do it

Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.

Hello Roman, Hello. When creating applications in this direction on our site, for additional verification of payments, it is necessary to provide checks to the mail of our exchange service. This is mentioned on the page of creating a request before payment.

Your response is completely false. There was NO requirement on the payment page stating that the bill must be sent by email. This was only mentioned later by the operator, who didn’t even reject my request to send the bill in the chat. Instead, he just said that email is more "convenient" (which is nonsense, considering that no one asked users what is actually convenient for them).

Then, instead of processing my payment after receiving the bill in the chat, he started aggressively insisting that I update the app, knowing full well that I couldn’t do that. He kept pushing this nonsense while holding my payment hostage, even though he already had all the required proof.

This is unprofessional and deceptive behavior. The real reason for the delay had nothing to do with the bill – it was just a power game from the operator. Avoid this exchange unless you want to deal with such nonsense.

Roman, This is absolutely true, the information about the need to submit a transfer check to the service email is listed on the website even BEFORE PAYMENT! Your comment is not justified, as you were warned in advance about the need to perform these actions to verify the payment.

Okay, I have double-checked the information myself, and here is the exact text from your website:

"In order for the application to be processed, you need to submit a PDF receipt to pget.check@gmail.com."

Now, explain to me—if your website clearly states that the receipt can be sent via email, why did your operator insist that I must send it specifically through the app?

And even if that was truly a requirement, why did he completely ignore my situation when I explained that I couldn’t send it via the app?

I offered to send it via email, yet he refused. Why wouldn’t he show any flexibility and instead just act stubbornly?

I provided all the necessary proof—so why did he delay the transaction for three hours? What was the reason for this unnecessary delay?

And let’s be honest—it’s obvious. This is just a certain type of person—someone frustrated with life, trying to compensate for their own dissatisfaction by acting this way.

Just a pathetic, miserable person.

And now you are actually trying to defend this garbage, even though it’s blatantly obvious that you are in the wrong. Instead of just admitting your mistake and apologizing, you’re playing word games, twisting the facts, and trying to cover it up.

Absolutely disgraceful.

Roman, Verification of this kind is a prerequisite for making exchanges in this direction in our service. If you have any questions, please contact support@payget.pro.